In-house customs technology
Connect customs work with the information and workflows your business already uses.
IN-HOUSE TECHNOLOGY. ENTERPRISE SOLUTIONS.
Customs technology.
Built to connect.
Our in-house customs system connects customs expertise with enterprise integration, AI-assisted automation and customised service — helping your teams work more efficiently.
Enterprise-focused solutionsBuilt around your workflow
DH Customs TechnologyConnected systems. Smarter workflows.
In-house technology
Enterprise integration
AI-assisted automation
Customised service
TECHNOLOGY THAT WORKS WITH YOUR BUSINESS
Your systems.
Our customs expertise.
Purpose-built customs technology, AI-assisted automation and a service approach shaped around enterprise needs.
Enterprise system integration
Plan data mapping and workflow connections around your ERP, WMS, TMS or other business systems.
AI-assisted automation
Use AI to support document information organisation and routine tasks, helping teams reduce repetitive work.
Customised service
Shape the service and integration plan around your business processes, shipment profile and project requirements.
DH CUSTOMS TECHNOLOGYWORKFLOW CONCEPT
BUILT AROUND YOUR OPERATIONS
ERPWMSTMSBusiness systems
DH CUSTOMSIn-house customs system
Data alignment · Process coordination
AI-assisted automationDocument organisation · Routine task support
Less repetitive workMore connected workflows
Illustrative workflow. Integration methods, automation scope and key review points are agreed for each project.
Start with your business requirements.
Tell us about your systems, current workflow and the repetitive tasks you want to improve.
CUSTOMS EXPERTISE. CONNECTED LOGISTICS.
Technology and service.
Working together.
Bring customs brokerage, freight and warehousing into a plan shaped around your business.
AI-generated logistics illustration01 / OUR SERVICES
Customs brokerage
From document review to release coordination, keep the customs side of your shipment connected.
Explore service
02 / OUR SERVICES
Freight coordination
Connect air, ocean, road and rail movements around the needs of your cargo and delivery schedule.
Explore service
AI-generated logistics illustration03 / OUR SERVICES
Warehousing & fulfilment
Bring storage, order preparation and onward delivery into the same logistics conversation.
Explore serviceFROM FIRST CALL TO FINAL DELIVERY
A connected process.
A clearer next step.
Early preparation helps everyone work from the same information. Here is how to get the conversation started.
Your pre-arrival checklist
An easy reference for the information and documents to discuss with your broker.
Open the checklist01
Tell us about your shipment
Share the goods, origin, destination, transport mode and estimated arrival.
02
Prepare and review the details
Coordinate your invoice, packing list and transport documents before the cargo arrives.
03
Coordinate customs and release
Keep documentation, importer readiness and carrier information aligned through the clearance process.
04
Plan the onward journey
Arrange collection, delivery or warehousing around the confirmed release and receiving plan.
CANADIAN REACH. ENTERPRISE COLLABORATION.
Local customs knowledge.
A connected enterprise approach.
DH Customs Brokers supports importers across Canada. Discuss your customs, freight and receiving needs alongside the technical and workflow requirements of your business.
TorontoVancouverMontréalCalgaryEdmontonWinnipegHalifax
Get to know DHA BETTER-PREPARED SHIPMENT
Useful information.
Before you ship.
BEFORE YOU SHIP
Prepare your shipment documents
A practical starting point for invoices, packing lists and transport details.
Read the guideIMPORTER READINESS
Understand your CARM next steps
Official resources for registration, delegation and commercial accounting.
Read the guideCOMMON QUESTIONS
Know what to expect
Clear answers about quotations, timing and the next step after arrival.
Read the guideA LITTLE CLARITY
Good questions.
Straight answers.
A few things to know before your shipment gets moving.
What should I send for a quotation?
Start with a plain-language description of the goods, origin, destination, value, package count, weight, transport mode and arrival estimate. The team can then confirm what additional information is needed.
Can you guarantee a customs release time?
A release time cannot be guaranteed. Document completeness, the cargo, carrier timing and any government examination can affect the process. Share your arrival details early so the shipment can be planned.
Can I discuss freight and storage together?
Yes. Tell us whether you need freight coordination, storage, fulfilment or final delivery along with your customs enquiry. Availability and the scope of work will be confirmed for your shipment.
How does the enquiry form work?
The form prepares an email in your own mail application. Review it and press Send there, or copy the enquiry and email cs@dhsupplychain.com directly. The website does not automatically send or store the form.