Before your shipment arrives
A practical checklist to organise your first conversation with the customs team.
Six things to have ready.
Commercial invoice
Seller and buyer details, item descriptions, quantities, prices, currency and terms of sale.
Packing list
Package count, item quantities, gross and net weight, dimensions and packing details.
Transport and arrival details
Bill of lading or air waybill, cargo references, carrier, destination and estimated arrival.
Product and origin information
Materials, intended use, model or technical details, and the country where the goods were made.
Importer and broker coordination
Confirm importer account readiness and any authorization steps with your broker before arrival.
Other documents, where applicable
Discuss whether origin evidence, permits, certificates or other product-specific records are needed.
This is a planning checklist. Exact document requirements depend on the goods and shipment. Confirm them with the team before shipping.